our technology
our agents
our agents
Providing our clients with the happiest, highest skilled, most loyal and responsive workforce in the industry is our core philosophy.
This is a primary reason why Unity4 has developed a reputation among our clients as a reliable, cost effective, quality partner for their teleservice requirements.
Unity4 is continually building a network of responsible home-based agents. Our search for great people is not bound by the geographical limitations that shackle traditional call centres. Our potential labour market is broader, the network more extensive and decentralised, and our qualifications for employment are higher and more stringent than those of our competitors.
Our business model maintains a team of skilled operators with multi-lingual and general business experience. Our "Ideal People" approach is sound, with our team succeeding across a range of business types. This even includes the traditionally difficult and highly regulated, ethical business environs such as the medical/pharmaceutical and investment marketplaces.
These long-term service partnerships with our clients are testament to the truth that our "ideal" work environment does indeed deliver "ideal" operators.
Unity4 is also proud to maintain a staff turnover that is the target benchmark in our industry - currently under 5% per annum. Our clients profit from long-term staff members that develop an affinity for their customer's wants and needs.
So who are they?
A typical Unity4 telephone operator is aged 35 years plus and brings a considerable amount of life and work experience to the role. Nearly all are degree qualified and have worked in senior roles in the corporate world prior to making a lifestyle decision and joining the Unity4 team from their home offices.
Our people are those you probably won't find looking for a traditional job. They are inherently more qualified and happier because they work on their own terms, complementing their life situations, working according to their schedules.
Does this sound like you?
Become an agent
This is a primary reason why Unity4 has developed a reputation among our clients as a reliable, cost effective, quality partner for their teleservice requirements.
Unity4 is continually building a network of responsible home-based agents. Our search for great people is not bound by the geographical limitations that shackle traditional call centres. Our potential labour market is broader, the network more extensive and decentralised, and our qualifications for employment are higher and more stringent than those of our competitors.
Our business model maintains a team of skilled operators with multi-lingual and general business experience. Our "Ideal People" approach is sound, with our team succeeding across a range of business types. This even includes the traditionally difficult and highly regulated, ethical business environs such as the medical/pharmaceutical and investment marketplaces.
These long-term service partnerships with our clients are testament to the truth that our "ideal" work environment does indeed deliver "ideal" operators.
Unity4 is also proud to maintain a staff turnover that is the target benchmark in our industry - currently under 5% per annum. Our clients profit from long-term staff members that develop an affinity for their customer's wants and needs.
So who are they?
A typical Unity4 telephone operator is aged 35 years plus and brings a considerable amount of life and work experience to the role. Nearly all are degree qualified and have worked in senior roles in the corporate world prior to making a lifestyle decision and joining the Unity4 team from their home offices.
Our people are those you probably won't find looking for a traditional job. They are inherently more qualified and happier because they work on their own terms, complementing their life situations, working according to their schedules.
Does this sound like you?
Become an agent
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